Customer Experience Ambassador Full-time Job

Join Our Brightside Team as a Customer Experience Ambassador in Auckland

We are thrilled to announce full-time Customer Experience Ambassador roles available in Auckland, starting ASAP. If you are passionate about providing excellent customer service and want to be a part of a dynamic team, this opportunity is for you.

Job Details

This full-time position offers a hybrid working environment, with two days in our Avondale office and three days working from home. The working hours are Monday to Friday, between 12:30 pm - 9:00 pm and Saturday as part of a rotating roster from 11:00 am - 2:00 pm.

What We Offer

At Brightside, we believe in creating a bright future by pioneering innovative protection solutions. As part of our team, you will have unlimited opportunities for learning across all dimensions of the business. We have a great company culture with amazing employee benefits to support your growth and development.

What We Are Looking For

To deliver exceptional customer experience, we are seeking individuals who embody our core values - Create, Deliver, and Believe. The ideal candidate will have:

• A passion for providing excellent customer service
• Strong written and verbal communication skills
• Ability to work collaboratively in a team environment
• Proficiency in computer skills and navigating multiple systems
• Problem-solving skills and empathy towards customer needs
• Drive to achieve individual KPIs and adapt to change positively

What You'll Get

If selected, you will receive coaching and development plans to support your growth within the company. Full training will be provided, and the positions are set to start as soon as possible. As part of our team, you'll enjoy a range of employee benefits.

How to Apply

If you believe you have what it takes to be a Customer Experience Ambassador at Brightside or have any inquiries, please send your CV and cover letter to bruce.ly@brightsideco.co.nz.

Location

Avondale, Auckland

Salary

$49,000 per year

Don't miss this opportunity to join a team dedicated to delivering exceptional customer experiences and shaping a brighter future. Send in your application today!