Customer Service Representative Full-time Job

Join a Global Freight Forwarder in New Zealand as a Customer Service Representative

Hybrid Working and Career Growth Opportunities

Are you looking for a role that offers hybrid working options and flexible start and finish times? This could be the perfect opportunity for you! Join a global freight forwarder well-established in the New Zealand market and embark on a journey of career development and growth.

About the Company

Join a global freight forwarder with a strong network and deep roots in the New Zealand market. This company is currently seeking a Customer Service Representative to join their dynamic team. With ample opportunities for career advancement, you can nurture your skills and expertise within the business.

About the Role

As a Customer Service Representative, you will play a vital role in delivering top-notch service and driving business growth. Working closely with the Sales and Operations team, you will manage a portfolio of clients, engage with them to understand their sea freight and airfreight needs, and guide them through the freight forwarding process. Building lasting relationships, providing timely updates on shipments, and resolving issues efficiently are at the core of your responsibilities. Your focus on client satisfaction and retention will be instrumental in the company's success.

About You

For this role, a strong understanding of international freight forwarding with a minimum of 2 years of experience in New Zealand is required. You should have comprehensive knowledge of sea freight and air freight, whether in import or export. Managing a portfolio of customers, fostering strong relationships, being tech-savvy (especially in MS Office), effective time management, exceptional communication skills, and problem-solving abilities are key attributes for this role.

What’s in it for You?

Join an energetic and motivated team that prioritizes continuous improvement and growth. You will receive the support and resources needed to advance your career. Along with a competitive base salary, enjoy work flexibility, full health insurance coverage, discounted gym membership, and regular team and company social events.

Benefit and Location

This position is located at Auckland Airport, Auckland, offering a competitive base salary, and a day of work from home. Take advantage of this exciting opportunity by sending your resume and cover letter to sarahk@huntercampbell.co.nz.

Contact Sarah Kennedy for More Information

For further details or a confidential discussion, reach out to Sarah Kennedy at 021 534 790 or sarahk@huntercampbell.co.nz.