Customer Strategy Executive Full-time Job

Key points:

• Permanent full-time position
• Great career progression & development opportunities
• Be part of a team that cares for your wellbeing and celebrates your success

Job Summary:

We are looking for a Customer Strategy Executive to uplift customer experience and engagement, ensuring customer-centric thinking across the organization. The role involves supporting the Head of Grocery Customer Strategy in developing strategies for customer satisfaction and business growth.

Job responsibilities:

• Support the Head of Grocery Customer Strategy in gaining strategic alignment internally and externally
• Input into the creation of 3-year customer strategy
• Generate and own the Pulse Plan for grocery strategy execution
• Network with stakeholders to develop better customer experience strategies

Qualifications:

• 2+ Years in FMCG Account Management
• Experience on Coles, Woolworths, or Independent Grocery in a Customer Manager capacity
• Experience in Customer Marketing/Trade Category Management and Account Management / Field Sales

Skills:

• Category Growth Management
• Channel Mastery
• Digital commerce
• Customer relationship
• Selling
• Executional excellence

Benefits:

• Dynamic, flexible, and inspiring work environment
• Career progression opportunities locally and internationally
• Amazing discounts on external company products
• Employee referral reward program

How to apply:

Send your resume and cover letter to anz.talent@unilever.com