Housing Support Manager - Counties Manukau (Fixed Term until Sep 2025) Full-time Job

Support our customers to achieve housing and social stability

Are you passionate about making a positive impact on people's lives and communities? Kāinga Ora is offering a full-time, fixed-term opportunity in Counties Manukau to work as a Housing Support Manager. This role involves working directly with customers and their families to ensure their housing and wellbeing needs are met, fostering enduring relationships, and providing tailored support services.

About Kāinga Ora - Homes and Communities

At Kāinga Ora, we are committed to transforming New Zealand's housing choices and outcomes by creating homes and communities that enable people to thrive. We prioritize being a trusted partner for Māori and iwi, aligning our work with the guiding principles of Te Tiriti o Waitangi.

Role Responsibilities

As a Housing Support Manager, you will visit customers at their homes, attend meetings with stakeholders, and collaborate with a local team to provide holistic support. You will assist tenants in accessing job opportunities, amenities, and services, as well as work on rent arrears and debt collection. Your role will involve problem-solving, relationship-building, and understanding the diverse needs of our customers.

What We Are Looking For

We are seeking individuals who are passionate about supporting customers with challenging housing and wellbeing needs. Candidates should have strong relationship-building skills, the ability to de-escalate emotional situations, and a cultural awareness that aligns with the aspirations of our customers, especially Māori and Pasifika. A current NZ driver's license is required for this role due to travel requirements.

Benefits and Values

As a Kāinga Ora employee, you will receive competitive salaries, five weeks of annual leave, and a benefits package that includes insurances and flexible working arrangements. We are committed to supporting your personal and career development through various learning opportunities and growth initiatives. Our values - Manaakitanga, Mahi Tahi, Whanake - guide our work and unite us as an organization.

Join Us

If you are interested in this role, please view the position description and apply online via the Kāinga Ora careers website by Thursday, 30th May 2024. For any inquiries, you can reach out to the recruitment team at Kaingaora.recruit@kaingaora.govt.nz. We welcome applicants from diverse backgrounds and value the richness of experience they bring to our organization.

Location and Application Details

Location: Manukau, Auckland

Salary: $82,594 + 5 weeks' annual leave (pro rata)

Contact: Kaingaora.recruit@kaingaora.govt.nz

If you are ready to support our customers in achieving housing and social stability, send your resume and cover letter to the provided email address.