IT Coordinator | Part-time Full-time Job
Jul 4th, 2024 at 15:07 Information & Communication Technology Parnell 8 views Reference: 9464Job Details
About the Company
Join a dynamic team environment and embrace an innovative work culture at our full-service GP provider, Tend. We are not your typical GP practice; we are revolutionizing primary healthcare through a mobile app and exceptional customer experiences. At the core of Tend's values is putting people first and tailoring services to meet individual needs.
Enjoy the perks of a loaded pantry and coffee machine as you contribute to our mission of making Aotearoa the healthiest nation in the world by leveraging top-notch technological tools.
About the Role
As our IT Systems Support Specialist, you will be the linchpin in ensuring the seamless operation of our IT systems, equipment, and setups. Your strong interpersonal skills and customer service acumen will be pivotal in maintaining and elevating Tend's IT infrastructure proactively.
This is a part-time role, offering 20 hours per week, Monday to Friday, from 8:30 AM to 12:30 PM. Your primary work location will be at our HQ in Parnell, with occasional travel to our East Auckland and Central clinics as required.
Key Responsibilities
- Facilitate IT setup for new employees during orientation
- Oversee the procurement of IT-related hardware
- Manage relationships with key stakeholders, including external IT providers
- Install software and programs
- Respond to and log support requests in the ticketing/tracking system
- Offer software and hardware troubleshooting on various devices
- Travel to different sites across Auckland to support teams
- Regularly review and improve IT policies and processes
Requirements
- Working towards or holding a Diploma or tertiary qualification in IT (preferred)
- Minimum of 1 year of relevant experience
- Ability to work at and travel to multiple sites in Auckland (Driver's License required)
Contact Information
If you are excited about this opportunity, send your resume and cover letter to tarusha.desai@tend.nz. For further inquiries, reach out to Tarusha for a friendly chat.
