Receptionist Full-time Job

Key points

- Auckland’s newest 126-bedroom Hotel - Inspired by art deco fused with contemporary comfort - Situated alongside Mount Roskill, 15 minutes from the CBD - Rooms and suites designed for relaxation - Extensive dining, conferencing, events facilities, day spa, and rooftop bar - Looking for candidates with guest relations expertise and excellent communication skills

Job requirements

- Previous experience in a similar role - Determination to exceed customer expectations - Exceptional attention to detail - High level of resourcefulness - Immaculate grooming and presentation - Honest and team player - Excellent English - Passion for the hospitality sector - Must hold working rights in New Zealand or have a valid working visa

Job responsibilities

- Greeting guests warmly upon arrival - Efficiently checking guests in and out, processing reservations, and handling payments - Providing information about hotel amenities, local attractions, and services - Handling guest inquiries, requests, and concerns promptly - Maintaining an organized and clean reception area - Collaborating with other hotel departments - Assisting with administrative tasks - Ensuring security and confidentiality of guest information - Handling emergencies and guest issues effectively - Assisting with guest luggage and porter duties

Qualifications

- Previous experience in a similar role

Skills

- Exceptional attention to detail - High level of resourcefulness - Immaculate grooming and presentation - Excellent English - Passion for the hospitality sector

Benefits

- Not provided in the original text

How to apply

- Send your resume and cover letter to jobs@capstonehotels.co.nz - Location: Auckland CBD