Complaints Administrator | Kaiwhakarite Take Amuamu Contract Job

Join Our Team as a Complaints Administrator in Central Auckland

Location and Work Environment

We are conveniently located near Britomart in Central Auckland, offering a fantastic opportunity for an experienced administrator to join our team. This role provides flexible hybrid work opportunities, combining office-based work with the convenience of working remotely. The position is full-time and on a fixed-term contract for 6 months.

About Us

The Health and Disability Commissioner (HDC) is dedicated to promoting and protecting the rights of health and disability services consumers. Our goal is to facilitate the fair and efficient resolution of complaints related to the infringement of these rights.

Role Overview

As a Complaints Administrator, you will play a crucial role in providing administrative support to the Complaints Assessment Team at our Auckland office. This position offers a diverse range of tasks in a supportive work environment, allowing you to contribute to the resolution of complaints effectively.

What We're Looking For

To be successful in this role, you should possess:

• Proven organisational skills to manage a high caseload efficiently
• Proficiency in using information technology and office software
• Experience in handling sensitive and confidential information
• Excellent written and oral communication skills
• Strong relationship management and de-escalation abilities
• Sensitivity and empathy towards individuals with special needs
• Understanding of the health and disability sector
• Knowledge of the Treaty of Waitangi and cultural competence
• Ability to work independently with initiative and professionalism

How to Apply

If you are passionate about making a difference in the health and disability sector, seize this opportunity to see the positive impact of your work firsthand. To apply for the Complaints Administrator position and to access the detailed job description, click here.

All applicants must complete the online HDC application form to be considered for the role. Please submit your application via email by attaching your CV and Cover Letter.

Applications for this role close on Sunday, 21 April 2024. Don't miss the chance to be part of our team in Auckland CBD.

Contact Information

If you have any inquiries, please reach out to us at recruitment@hdc.org.nz.

Apply Now!

If you are ready to contribute to the health and disability sector, send your resume and cover letter to recruitment@hdc.org.nz today. Your next career opportunity awaits!