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Customer Service Specialist Full-time Job

Mar 5th, 2025 at 07:49   Call Centre & Customer Service   Auckland   24 views Reference: 2545
Job Details

Key points

- Work from home anywhere in New Zealand - Part-time schedule including 4 evening shifts and 1 weekend shift per week - Must meet home office requirements - Full-time training required - Customer Service Specialist position

Job requirements

- Must meet home office requirements, including quiet space, high-speed broadband, and updated computer - Available for 2 weeks of full-time training - Ability to work evening and weekend shifts

Job responsibilities

- Answering inbound calls from customers - Explaining services to new customers - Scheduling appointments with technicians - Resolving customer concerns and queries - Providing efficient customer service to customers and technicians

Qualifications

None

Skills

- Experience in a call center or sales role preferred - Curious and resourceful - Ability to provide fast and quality solutions - Strong time management and ability to work in a fast-paced environment - Ownership of work and team player - Open to feedback and continuous improvement

Benefits

None

How to apply

- Send resume and cover letter to resumes@geeks2u.com.au - Quote "Part-time CSS" in the subject line - Specify interest in Schedule A or B

Location

Auckland CBD Send your resume and cover letter to resumes@geeks2u.com.au

Company Description