Customer Services Representative Full-time Job

Key points:

- **Full training and ongoing support** - **Great working environment and team** - **Customer Services Representative position in Albany** - **Full-time, permanent role with 40 hours per week** - **Office-based position**

Job requirements:

- Must be eligible to live and work in New Zealand - Experience within a contact centre - Excellent attention to detail and information gathering ability - Quick decision-making abilities - Professional telephone manner with the ability to build instant rapport - Ability to learn and adapt to new systems and processes quickly

Job responsibilities:

- Manage telephone, internet, and web enquiries from customers throughout New Zealand - Provide advice and assistance on Crown’s range of relocation services - Demonstrate exceptional listening and decision-making skills - Engage with customers over the phone, building rapport, and leading them through the relocation processes

Qualifications:

- Eligibility to live and work in New Zealand

Skills:

- Experience within a contact centre - Excellent attention to detail and information gathering ability - Quick decision-making abilities - Professional telephone manner with the ability to build instant rapport - Ability to learn and adapt to new systems and processes quickly

Benefits:

- Competitive salary - Opportunities for ongoing training and career development - Employee Benefits Program - EAP- company funded and confidential counselling services - Paid Birthday Leave - Career growth opportunities - Free onsite parking - Fun and energetic work environment

How to apply:

Send your resume and cover letter to lrayson@crownww.com.