Housing Support Manager - Counties Manukau (Fixed Term until Nov 2025) Full-time Job

Opportunity to Support Customers for Housing and Social Stability in Counties Manukau

About Kāinga Ora - Homes and Communities

Kāinga Ora holds the crucial role of revolutionizing New Zealand's housing choices and outcomes by creating homes and communities that facilitate the thriving of New Zealanders. Working at Kāinga Ora means having a direct impact on improving the lives of individuals and families through purposeful actions and planning. The organization is dedicated to being a reliable partner for Māori and iwi, upholding their rights and aspirations in accordance with Te Tiriti o Waitangi.

Role of Housing Support Manager

As a Housing Support Manager, you will have the opportunity to engage directly with customers and their families to establish lasting relationships that address their housing and well-being requirements. Your responsibilities will involve visiting customers at their Kāinga Ora homes, collaborating with stakeholders, and ensuring tailored support services are in place to meet evolving needs. Working within a local team, you will adopt a holistic approach to support tenants' access to resources and help them flourish within their communities. Additionally, managing rent arrears and debt collection will be part of your role.

Qualifications and Skills Required

The ideal candidate for this role will be empathetic, adept at building relationships, and capable of handling emotional situations with ease. Problem-solving skills and cultural awareness, especially in working with Māori and Pasifika communities, are essential. A valid NZ driver's license is necessary due to the travel requirements of the position.

Benefits and Development Opportunities

Kāinga Ora offers a competitive salary, five weeks of annual leave, and a comprehensive benefits package that includes various insurances, flexible work arrangements, and avenues for career growth. The organization is committed to providing the necessary tools and support for employees' well-being, work-life balance, and personal development. Embracing values such as Manaakitanga (People at the Heart) and Whanake (Be Bold), Kāinga Ora fosters a collaborative and inclusive work environment.

Join Kāinga Ora - Homes and Communities

If you are interested in applying for the Housing Support Manager role, please visit the Kāinga Ora careers portal at careers.kaingaora.govt.nz. The application deadline is Sunday, 19th May 2024. For inquiries, reach out to the recruitment team at Kaingaora.recruit@kaingaora.govt.nz.

Diversity and Inclusion

Kāinga Ora values diversity and is dedicated to fostering an inclusive and respectful environment for employees and customers alike. Individuals from all backgrounds are encouraged to apply, as the organization recognizes the value of diverse experiences and perspectives.

Location and Salary Details

Location: Manukau, Auckland

Salary: $82,594 per annum + 5 weeks' annual leave (pro rata)

Application Submission

To apply, please email your resume and cover letter to kaingaora.recruit@kaingaora.govt.nz.