IT Support Analyst (1st / 2nd line) Full-time Job
Mar 9th, 2024 at 08:42 Information & Communication Technology Christchurch Central 33 views Reference: 428Job Details
IT Support Analyst - Windows Specialist
An established and friendly company is seeking an IT Support Analyst with a passion for troubleshooting Windows and hardware issues to assist customers. If you have at least 1 year of commercial Microsoft Windows experience and enjoy problem-solving, this could be the perfect opportunity for you!
Responsibilities:
- Troubleshoot and solve Windows and hardware issues
- Provide excellent customer support with a friendly attitude
- Offer 2nd line support including cabling and desktop/hardware support
- Document technical solutions and provide written instructions
Requirements:
- Degree or tertiary qualification in IT or related field
- Minimum of 1 year of commercial Microsoft Windows (365/OS) experience
- Strong written and verbal communication skills
- Ability to handle non-technical users and provide hands-on desktop support
- Positive attitude and willingness to solve technical problems
Benefits:
- Competitive salary range: $60,000 - $70,000+
- Medical insurance coverage
- Modern office environment
- Free parking facilities
- Opportunities for career development and growth
If you are ready to join a supportive team with a great work culture, please send your CV and Cover Letter to paul@sunstonetalent.com. Short video applications (60-90 secs, MP4 format, 1GB or less) are also welcome.
