Life and Identity Services Officer Full-time Job

Join Our Team as a Life and Identity Services Officer in Auckland

Overview

We are looking for motivated individuals to join our team as Life and Identity Services Officers at Te Tari Taiwhenua - Department of Internal Affairs in Auckland. As a LISO, you will play a crucial role in delivering seamless services across Passport, Citizenship, and Births, Deaths, and Marriages services to the people of New Zealand.

Key Responsibilities

Life and Identity Services Officers are responsible for engaging with customers through various channels, ensuring high standards of accuracy and timeliness in processing requests, and providing exceptional service to meet customer needs. You will also be involved in supporting customers in transitioning to digital service platforms.

Qualifications and Skills

Successful candidates will have a service delivery-oriented mindset, with experience in customer service or administration roles. You should demonstrate the ability to follow operating policies and procedures, prioritize customer needs, and identify opportunities for service improvement. New Zealand Citizenship is a requirement for this role.

Why Join Us

Te Tari Taiwhenua is committed to creating a positive work environment where employees can grow and contribute to the betterment of New Zealand. We offer opportunities for personal development, continuous improvement, and job satisfaction. As an equal opportunity employer, we value diversity and inclusivity in the workplace.

Application Details

Type: Permanent

Hours: Full-time

Location: Auckland Central

Salary: $54,094 - $71,576

Closing Date: 5pm, Wednesday, 3 July, 2024

Contact: Louise Sinclair - louise.sinclair@dia.govt.nz

If you are interested in applying for this role, please send your resume and cover letter to louise.sinclair@dia.govt.nz. To learn more about the position, you can review the full job description here.