Operational Effectiveness Manager - Performance Improvement Full-time Job

Key Points:

- Permanent role, 40 hours per week with hybrid working arrangements - Organization: Hato Hone St John, serving New Zealanders since 1885 - Role: Operational Effectiveness Manager (OEM) – Performance Improvement - Responsibilities: Monitor operational performance, contract management, reporting, analysis - Qualifications: Relevant qualification in Business/Health related field is desirable - Skills: Data analysis, reporting, communication, process management - Location: Mount Wellington

Job Requirements:

- Relevant qualification in Business/Health related field is desirable - Experience in data analysis, reporting, and contract management - Proficiency in BI tools like Power BI and advanced Excel functions - Strong written and oral communication skills - Understanding of process management systems

Job Responsibilities:

- Monitor operational performance and make recommendations for meeting contractual targets - Support Ambulance Operations teams with performance insights and mitigation plans - Coordinate reporting requirements for contracts and MoU's - Act as a key contact for the Ambulance Team and support negotiations/contract renewals - Oversee accurate reporting and analysis for effective monitoring and risk management

Qualifications:

- Relevant qualification in Business/Health related field - Experience in data analysis, reporting, and contract management - Demonstrated expertise in influencing through communication

Skills:

- Data analysis - Reporting - Communication - Process management - Proficiency in BI tools and Excel

How to apply:

- Contact Ariane Schmidt- Recruitment Manager at ariane.schmidt-monk@stjohn.org.nz or 0272954852 for more information - Click “I’m interested” to apply before applications close on Friday, 4th April 2025