Senior Business Analyst Full-time Job

Key points

- **Senior Business Analyst** role in a Customer Modernisation project within the financial services sector - **Lead analysis, design, and documentation** of business requirements - **Collaborate** with stakeholders and IT teams to define user stories and specifications - **Conduct workshops** to gather and refine requirements - **Test and validate deliverables** to ensure standards are met

Job requirements

- **Proven experience** as a Senior Business Analyst in financial services - Strong experience with **CRM systems** - Understanding of **customer journey mapping** and CRM best practices - **Excellent communication skills** - Experience in **Agile project environments**

Job responsibilities

- Lead the analysis, design, and documentation of business requirements for the Customer Modernisation project - Collaborate with stakeholders and IT teams to define user stories and functional specifications - Facilitate workshops and meetings to gather and refine requirements - Work closely with technical teams to ensure solution design meets business needs and technical constraints - Conduct gap analysis and assess impact of changes on existing processes and systems - Provide ongoing support and troubleshooting during the project phase - Assist in testing and validation of deliverables

Qualifications

- Proven experience as a Senior Business Analyst in financial services - Strong experience with CRM systems - Experience working in Agile project environments

Skills

- Excellent communication skills - Strong analytical skills - Ability to think critically and propose solutions

How to apply

If you're ready to take on a key role in shaping the future of our client's customer modernization solution, we encourage you to apply online today. Alternatively, for a confidential discussion about the position or to learn more about the exciting opportunities ahead, please reach out to Chris Gibbons (Principal Consultant) at 022 430 9042 or email @ chris.gibbons@hudson.com. ONLY THOSE WITH THE RIGHT TO WORK IN NEW ZEALAND WILL BE CONSIDERED. Location: Auckland. Send your resume and cover letter to chris.gibbons@hudson.com.