Senior Business & Process Analyst Full-time Job

Key points

- Competitive remuneration and benefits - Opportunity to work in a company focused on New Zealand’s energy transition - Senior Analyst position in the Rockgas team - Role involves analyzing and improving customer-related processes and data - Opportunity to drive customer satisfaction, loyalty, and business performance - Support provided for professional development and career growth

Job requirements

- Relevant tertiary qualification in business, commerce, or operations - Proven experience in improving customer satisfaction and performance - Strong analytical thinking skills and orientation for continuous improvement - Experience with customer software, systems/tools, and CX analytics - Previous experience in B2C/retail and commercial environments advantageous

Qualifications

- Relevant tertiary qualification in business, commerce, or operations

Skills

- Strong analytical thinking and process improvement skills - Ability to work effectively across teams - Experience with customer software, systems/tools, and CX analytics - Exceptional relationship and change management skills

Benefits

- Competitive salary and STI opportunity - Additional leave entitlements - Flexible working arrangements - Free insurances and health checks - Award-winning wellness programme

How to apply

Send your resume and cover letter to Jacqui.cummack@clarus.co.nz for consideration. Applications close on 10 December. Contact Jacqui Cummack for a copy of the full job description. Apply early to increase the chances of consideration.