Service Coordinator + Administrator Full-time Job

Key points:

- Service Coordinator/Administrator role in a leading provider of commercial refrigeration and air conditioning solutions in Auckland. - Family-owned business with 50 years of experience offering design, installation, maintenance, and repair services. - Strong reputation for reliability and expertise. - Role involves handling service-related calls, coordinating job scheduling, managing maintenance schedules, and administrative tasks. - Requires strong communication skills, ability to engage with clients, attention to detail, and proficiency in Microsoft 360 systems. - Competitive compensation, supportive work environment, and opportunities for professional growth. - Office-based role in Grey Lynn, Auckland, with no work from home option.

Job requirements:

- High level of communication across all platforms. - Ability to engage and connect with clients. - Attention to detail and problem-solving skills. - Competency in Microsoft 360 systems. - Prior experience with SimPro is advantageous. - Valid NZ working rights.

Job responsibilities:

- Handle service-related calls and initiate job requests. - Coordinate job scheduling and engineer allocation. - Communicate with customers regarding job progress. - Manage maintenance schedules and process goods. - Utilize the SimPRO job management system for equipment tracking. - Perform administrative tasks and support Health & Safety duties.

Qualifications:

- Relevant experience in a similar role. - Familiarity with job management systems. - Strong organizational skills. - Knowledge of Health & Safety practices.

Skills:

- Strong communication and interpersonal skills. - Attention to detail and problem-solving abilities. - Proficiency in Microsoft 360 systems. - Familiarity with SimPro is advantageous.

Benefits:

- Competitive compensation. - Supportive work environment. - Professional growth opportunities. - Birthday leave and employer-paid health insurance. - Family-run business with a positive work environment.

How to apply:

- Submit your resume and cover letter via the 'apply now' button. - Contact Jessica Miller, Senior Recruitment Consultant at jessica@84recruitment.co.nz or 027 560 9100.