Service Coordinator & Scheduler Full-time Job

Key points

- Dynamic & Key position in the company - Competitive salary package - Opportunity to make a difference + Career growth

Job requirements

- Demonstrated experience with scheduling technicians - Ability to multitask and manage time efficiently - Strong communication skills (written & verbal) - NZ residency or valid NZ work permit

Job responsibilities

- Managing daily customer service calls and remedial work requirements - Allocating and scheduling technicians daily - Proactively communicating with all stakeholders - Arranging materials/tools for technicians - Reviewing technician timesheets and finalizing client invoices - Maintaining communication with service, accounts, and warehouse departments

Qualifications

- Preferably with a technical understanding of on-field work management - Able to enhance customer relationships - Basic knowledge of an integrated database - Ability to work alongside other departments

Skills

- Ability to be firm when required and coordinate technicians effectively - Computer literacy skills - Attention to detail - Solution-based outlook to operations

Benefits

- Working with the best products and brands in the market - Excellent working conditions - Supportive and friendly team environment - Work-life balance and flexibility

How to apply

- Apply via Seek or send CV & cover letter to info@firecontrol.co.nz - Location: Onehunga