Team Lead (L1) - Kaihautū ā-kapa Full-time Job

Lead, Coach, and Motivate a Team at Inland Revenue in Auckland

If you are passionate about leadership and empowering others, Inland Revenue in Auckland is looking for individuals to fill four vacancies at their Takapuna and Manukau sites. As a Team Lead, you will play a crucial role in managing and mentoring a dedicated team focused on providing quality services and better customer outcomes.

About the Role

As a Team Lead at Inland Revenue, you will have the opportunity to collaborate with experienced Team Leads to encourage innovation, coach your team members, and support their development. Your responsibilities will include:

• Encouraging innovation and seeking opportunities to enhance customer services
• Actively coaching and empowering your team to deliver exceptional customer service
• Supporting resolution of complex issues and focusing on better outcomes
• Building and developing your team's capabilities for improved business outcomes
• Promoting health, safety, and wellness within your team

The salary range for this role is between $93,257 and $102,695.

About You

The ideal candidate for this position should possess:

• The ability to communicate the 'why' behind decisions and directions
• Strong leadership skills to motivate and empower team members
• A willingness to learn and grow as a people leader
• The capacity to design, plan, manage, and integrate change effectively

About Inland Revenue

Inland Revenue plays a crucial role in enhancing the economic and social well-being of New Zealand. With a commitment to the Treaty of Waitangi's guiding principles, Inland Revenue strives to create a customer-centric, intelligence-led, agile, and inclusive culture.

As part of the Customer and Compliance Services team, you will be at the forefront of providing tax compliance support to individuals, families, and businesses. By demonstrating values such as Whanaungatanga, Manaakitanga, and Mahi Tika, you will contribute to making New Zealand a better place to live and work.

How to Apply

If you are ready to take on a leadership role at Inland Revenue in Auckland, apply online by submitting your CV and a Cover Letter detailing your recent leadership experience, change management skills, effective decision-making abilities, and workforce management experience by the application deadline on Tuesday, 28 May 2024.

For any specific queries regarding the role, reach out to CCSCareers@ird.govt.nz.

At Inland Revenue, diversity and inclusion are celebrated, and a flexible and supportive work environment is promoted to meet the needs of employees and the business.

Join Inland Revenue in Auckland and be part of a team dedicated to innovation, people, and collaboration!