Warranty Administrator Full-time Job

Join Giltrap Audi and Cupra North Shore as a Warranty & CRM Administrator in Auckland

An exciting opportunity has opened up to become a Warranty & CRM Administrator at Giltrap Audi and Cupra North Shore, based in Wairau Valley, Auckland. In this role, you will be responsible for handling warranty administration for our European brands Audi and Cupra, working closely with a dedicated team and reporting directly to the Aftersales Manager.

Key Responsibilities

• Scheduling customer service appointments
• Managing warranty administration including compiling and submitting claims
• Providing accurate quotes
• Building and maintaining customer relationships
• Completing necessary warranty audits

Requirements

• Basic knowledge of automotive repair and servicing
• Strong oral and written communication skills
• Ability to follow procedures and audit processes
• Experience with Dealer Pro or similar CRM system is a plus
• Customer service and project management experience

Why Join Us

This role offers a competitive salary, training, and development opportunities. If you are a proactive problem solver with a passion for the automotive industry and luxury cars, this is the perfect opportunity for you. You will have the chance to grow within our organization and work in a prestigious dealership.

How to Apply

If you meet the qualifications and are ready for a challenging and rewarding role, please send your cover letter and CV to Paul Staples at pstaples@giltrapprestige.co.nz. Please note that we are currently only considering applicants with the legal right to work in New Zealand.

Don't miss out on this fantastic opportunity to be part of our team at Giltrap Audi and Cupra North Shore. Join us in Wairau Valley, Auckland and take the next step in your career!