Application Support Specialist - D365 Finance & Operations Contract Job

Job Description Optimization

Company Overview

The company is a leading organization dedicated to enhancing the lives of its customers. With a supportive work environment, strong values, and an attractive benefits package, they are recognized as true leaders in their field.

Job Role

The role involves coordinating and overseeing day-to-day support activities for the MS Dynamics platforms within the organization, specifically focusing on FinOps (F&O). The responsibilities include managing and maintaining the existing system, as well as implementing the future release roadmap.

Key Responsibilities

• Provide day-to-day support for the core Dynamics 365 platform (FinOps)
• Manage stakeholders and maintain Workforce Dimensions configuration
• Perform system configuration, testing support, and administration during implementation
• Update and maintain system and integration interfaces
• Troubleshoot and resolve end-user issues
• Act as the primary technical contact person for Microsoft, engaging with Microsoft Global Support and online communities
• Analyze and test release upgrades for new functionality and changes
• Understand the MS Dynamics roadmap and release cycle
• Manage relevant third-party vendors and their performance

Your Profile

To be considered for this role, you must have at least two years of experience in an application support role, with a strong focus on MS Dynamics FinOps. Additionally, you should possess excellent communication skills and a customer-centric approach.

Benefits

• Hybrid working model with 2-3 days in the office in Auckland
• Possibility of full remote work elsewhere in New Zealand for suitable candidates
• State-of-the-art new offices
• Excellent benefits package including wellness days, birthday leave, health insurance, and enhanced parental leave

Application Information

This is an urgent role, and interested candidates are encouraged to apply promptly. For more details, please contact Lisa Cooley at lcooley@brightspark.io or call 021 029 81422. To apply, send your resume and cover letter to the provided email address.