Application Support Specialist Full-time Job

Lead Service Desk Operations at an Innovative Technology Company

In today's fast-paced digital world, the logistics industry is undergoing a transformation through the power of technology. Our client, a leading innovative company in freight management, is at the forefront of this digitalization revolution. They are dedicated to enhancing efficiency and service quality by leveraging cutting-edge technology to meet user needs effectively. As they continue to revolutionize the industry, they are seeking a talented individual to join their team as a Service Desk Lead.

About the Company & Role

At the heart of freight management lies the need for seamless operations and exceptional service delivery. As the Service Desk Lead at this innovative technology company, you will play a pivotal role in ensuring the smooth operation of their bespoke applications. Your responsibilities will involve providing top-notch service to both internal and external stakeholders, contributing to the overall success of the organization.

Skill & Experience Required

To excel in this role, the ideal candidate should possess: - At least 4 years of experience in supporting applications. - Proficiency in MS SQL language and tools, which is essential for the role. - ITIL and ITSM certification would be ideal. - Familiarity with the Atlassian suite of products, including Jira and Confluence. - Desirable experience in logistics, Transport Management Systems (TMS), and Warehouse Management Systems (WMS). - Skills in support management for bespoke applications, especially those built on .NET.

Joining this dynamic team will provide you with the opportunity to grow and upskill in a forward-thinking environment. If you are ready to take on this exciting challenge, apply now by clicking the button below and submitting your CV. For further details, feel free to reach out to William Hollis or Charlotte Selvey at william.hollis@absoluteit.co.nz / charlotte.selvey@absoluteit.co.nz.

Restrictions to Applicants

Please note that applications from individuals without a valid New Zealand work right will not be considered for this position. The location of this role is in Auckland CBD, offering a competitive benefit package in the range of $100,000 to $120,000, depending on experience.

Act Now

If you are passionate about technology, logistics, and providing exceptional service, this role presents an exciting opportunity to lead service desk operations in a dynamic and innovative environment. To take the next step in your career, submit your resume and cover letter to charlotte.selvey@absoluteit.co.nz and be part of a company that is shaping the future of freight management.

Make a difference in the logistics industry by joining a team that values innovation, efficiency, and service excellence.

Remember, the future of freight management is digital – are you ready to lead the way?