Customer Service Representatives - Sport and Recreation Full-time Job

Key points

- **5 weeks annual leave with holiday purchasing and selling options** - **8 storey centre with panoramic views, running track, pool, climbing wall + more!** - **Up to 6.5% employer contribution to your Superannuation** - **Waipapa Taumata Rau | The University of Auckland**

Job requirements

- **A current First Aid Certification** - **Six months or more experience working in a customer-facing position** - **Proven customer service and administration skills** - **A recognised Fitness Qualification (preferred)** - **Experience working in a recreation environment (preferred)** - **Knowledge and understanding of the operations of a recreation facility (preferred)**

Job responsibilities

- Maintaining process documentation - Supporting casual staff on reception - Responding to customer enquiries through multiple channels (in person, phone, email) - Supporting large scale events coming through reception - Ensuring members have a fantastic experience - General administrative support

Qualifications

- **Role 1: Sunday – Thursday (morning shifts)** - **Role 2: Tuesday – Saturday (afternoon/evening shifts)** - **The remuneration range for this role is $50,700 - $55,600** - **For more information, please see the Position Description**

Skills

- **Tech savvy** - **Strong attention to detail** - **Enjoy working with people**

Benefits

- **Flexible employment practices** - **Up to 6.75% company superannuation scheme** - **A competitive salary with five weeks’ annual leave** - **Career development programmes** - **Discounted car parking** - **Generous parental leave allowance** - **Childcare and several other discounts on internal and external services** - **For more information, please visit Staff Benefits**

How to apply

Applications must be submitted online, by the closing date of Sunday 09 February 2025 to be considered. Please include your cover letter and your CV highlighting how you can meet the skills and experiences detailed above. Please reach out to Jessica Bolwerk via jessica.bolwerk@auckland.ac.nz with any questions about the role. Please note we are happy to answer your questions, but we do not accept applications by email. We will review applications after the role has closed and will get back to you following that date.