Customer Services / Administrator Full-time Job

Join Our Team: Customer Service & Administration Print and Packaging Superstar Wanted!

Are you passionate about delivering exceptional customer experiences? Do you have a knack for organization and thrive in a fast-paced, creative environment? If so, we want you on our team!

About Us

At Packfresh, we're not your typical print and packaging business. We're a contemporary, niche company dedicated to bringing innovative designs and high-quality packaging solutions to life. Our clients are visionaries, and we pride ourselves on exceeding their expectations with our market-leading products and outstanding service.

The Role

We’re looking for a dynamic Customer Service & Administration Specialist to join our team. You'll be the friendly face and efficient backbone of our operations, ensuring our clients receive the best service from start to finish.

Key Responsibilities

• Be the first point of contact for customers, providing exceptional service via phone, email, and in-person.
• Manage orders from inception to delivery, coordinating with our production teams.
• Handle administrative tasks including invoicing, inventory management, and scheduling.
• Resolve customer inquiries and issues promptly and professionally.
• Assist in the organization of marketing materials and promotional events.

What We're Looking For

We are looking for candidates who possess:

• Excellent communication skills and a customer-first attitude.
• Strong organizational skills with a keen eye for detail.
• Proficiency in office software (e.g., MS Office, MYOB).
• Ability to multitask and prioritize in a busy environment.
• Experience in customer service and/or administrative roles is a plus.
• Experience in a similar role in print or packaging is a huge advantage!

What We Offer

When you join our team, you can expect:

• A vibrant, creative workspace in a contemporary setting.
• Opportunities for professional growth and development.
• A supportive, team-oriented culture.
• The chance to work with exciting, niche products and innovative clients.

Ready to be part of something special?

Send your resume and a cover letter telling us why you’d be a great fit for our team to tony@labelshop.co.nz. We can’t wait to meet you! Join us at Packfresh and help us shape the future of print and packaging!

Location

Albany Auckland

Send your resume and cover letter to tony@labelshop.co.nz