Join Our Team at Unisys: Desktop Support Technician Position

About Unisys University

Unisys University is a program that offers a wide array of learning solutions that include over 500,000 courses. Join a people-focused business with a supportive culture and a great team that values career progression and development opportunities. At Unisys, success is measured by providing exceptional support for software, hardware, and networking across various devices and systems.

Role Responsibilities

• Providing support for software, hardware, and networking on desktops, laptops, and servers
• Maintenance and support on legacy products
• Support for enterprise products
• Performing disk replacement on enterprise storage products
• Installing and maintaining PCs, networks, servers, and peripherals
• Supporting network products operationally and from a maintenance perspective
• Handling installs, moves, adds, and changes as required
• Testing and certifying PCs, networks, servers, and client-approved applications
• Ensuring customer satisfaction and adherence to Service Level Agreements

Requirements for Success

• Australian or New Zealand citizenship
• High school diploma required
• 6 months to 1 year of hands-on technical experience
• Bachelor’s degree or equivalent electronics training
• A+ certification preferred
• Manufacturer certifications (e.g., EMC, Dell, Cisco, Microsoft, Apple, Unisys, COMPTIA, NETWORKPLUS)
• Experience with troubleshooting software and hardware issues
• Knowledge of servers, Microsoft/Linux/Unix applications, network protocols, and PC support
• Client communication and analytical skills
• Microsoft Server Certified Professional Certification or relevant experience

Equal Opportunity Employer

Unisys is proud to be an equal opportunity employer that values diversity and inclusivity. We welcome applicants from all backgrounds and consider all qualified candidates without discrimination based on various factors. If you require any accommodations during the application process, please contact our Global Recruiting organization for assistance.

How to Apply

If you are interested in joining our team as a Desktop Support Technician, please send your resume and cover letter to GlobalRecruiting@unisys.com. We look forward to welcoming you to the Unisys family!

Contact Information

If you have any questions or need further assistance, please reach out to our Global Recruiting organization at 888-560-1782 (Prompt 4) or email at GlobalRecruiting@unisys.com.