IT Service Desk Support Full-time Job

Join Our Team as an IT Service Desk Support!

About the Position

Are you looking for a permanent, full-time position in IT support? We have an exciting opportunity in Auckland’s North Shore where you will be delivering technical support to staff across different sites and business units. Reporting to the IT Manager for New Zealand, you will play a crucial role in providing support in a Windows environment. This office-based position offers a Monday to Friday schedule between 8am - 5pm.

Key Responsibilities

• Provide first contact support via ticketing system, phone, email, and in person
• Adhere to IT policies and procedures
• Troubleshoot and resolve staff IT issues
• Set up hardware resources such as mobile phones, tablets, and computers
• Complete IT jobs delegated by the IT Manager

About You

We are looking for someone with previous IT service support experience who is systems savvy and user-oriented. If you have intermediate skills in Active Directory, Windows servers, Office 365, and more, you might be the perfect fit for this role. An ideal candidate will have at least 2 years of experience in a Helpdesk or IT support role and eligibility to work in New Zealand.

What We Can Offer

Join our team and enjoy an excellent work environment, competitive salary, benefits program, training and support, free onsite parking, and more. At Crown Worldwide, we value diversity and inclusion, and we are committed to providing a supportive and innovative workplace for our employees.

About Crown Worldwide

The Crown Worldwide Group specializes in mobility, relocation, logistics, and storage services globally. With a focus on people and innovation, we have been moving lives for over fifty years. Our values of caring, determination, being there, sharing, and open-mindedness guide our work every day.

Apply Today!

If you are ready to take on this exciting opportunity, send your application with a current CV to the HR Department at nzhr@crownrelo.com. Please note that only successful applicants will be contacted for further steps in the process. Don't miss this chance to be part of a dynamic team at Crown Worldwide!

Location:

Albany Auckland