IT Support Technician- PERMANENT Full-time Job

Job Opportunity: IT Support Technician at a Leading Healthcare Organization

About the Company

Our client is a well-established healthcare organization with branches in Australia and New Zealand. They are known for their supportive and inclusive work culture, providing a fantastic opportunity for individuals looking to grow in the IT field.

Position Details

• Role: IT Support Technician
• Employment Type: Permanent, 40 hours per week
• Location: Auckland Central
• Salary: Competitive hourly rate of $28 - $32

Responsibilities

The IT Support Technician will be responsible for providing first contact support and resolution for Service Desk calls, as well as onsite field technician support. Key responsibilities include:

• Providing helpdesk and onsite support services to medical professionals and administration staff
• Coordinating and performing hands-on fixes at the desktop level
• Managing incoming calls to ensure timely resolution
• Collaborating with other IT professionals

Requirements

• Bachelor’s degree in a relevant field
• Experience in Microsoft 365 is mandatory
• Exposure to RIS, PACS, Linux, Ubuntu, VMware, and Cisco technologies is desirable
• Remote support and field technician experience
• Knowledge of helpdesk ticketing software
• At least three years of experience in a similar IT service desk position
• Excellent communication and relationship management skills

Benefits

• Supportive team environment
• 4 weeks of annual leave
• 10 days of sick leave
• Opportunity to be part of a massive organization with group benefits
• Diverse and friendly work environment

How to Apply

If you are interested in this exciting opportunity, please send your resume and cover letter to Dee Das at dee@flexa.co.nz or call 09 320 4585 for a confidential chat about the role.