Lead Support Representative Full-time Job

Key points:

- **Join an amazing and supportive team** - **Free emergency ambulance transport for your immediate family nationwide** - **Discounted goods and services from major retailers** - **Fixed-term role for 12 months, part-time (20 hours per week)** - **Training provided for 3 weeks full-time** - **Opportunity to work in the telecare team**

Job requirements:

- **Experience and understanding of the New Zealand health and social care environment** - **Previous experience in a customer contact role** - **Passion for delivering excellent customer service** - **Ability to work in a high-paced and changing environment** - **Demonstrable commitment to St John Core Values** - **Positive attitude and willingness to learn**

Job responsibilities:

- **Focus on overall customer growth within the telecare area** - **Attract new customers through education and promotion** - **Support new customer acquisition referrals** - **Provide accurate information on Telecare products and services** - **Support Telecare Field Support Representatives as required** - **Build and maintain positive relationships with customers and stakeholders**

Qualifications:

- **Experience and understanding of the New Zealand health and social care environment** - **Previous customer contact role** - **Passion for delivering excellent customer service** - **Ability to work in a high-paced environment** - **Commitment to St John Core Values**

Skills:

- **Important attributes include attitude and willingness to learn**

How to apply:

- **Send your resume and cover letter to recruitmentexperience@stjohn.org.nz** - **Application deadline: Sunday, 5th January 2025** - **Contact Cheru Pillay for further information at 0272150197**