Team Leader Housing Support - Mangere (Fixed term until June 2027) Full-time Job

About the Opportunity

Are you passionate about making a real impact on New Zealanders' lives? Kāinga Ora - Homes and Communities is offering a Fixed Term/Secondment opportunity until June 2027 in Mangere, Counties Manukau with a competitive salary of $131,727 plus 5 weeks' annual leave (pro rata). As a Team Leader Housing Support, you will play a crucial role in providing operational leadership to achieve better outcomes for customers and staff.

Our Organization

At Kāinga Ora - Homes and Communities, we are dedicated to transforming New Zealand's housing choices and outcomes. By creating homes and communities that allow New Zealanders to thrive, we aim to build a better future for Aotearoa. We are committed to being a trusted partner for Māori and iwi, guided by Te Tiriti o Waitangi.

Key Responsibilities

• Effectively manage team culture and dynamics to develop a high-performing team
• Provide leadership, support, coaching, and guidance to ensure excellent service delivery
• Monitor the health and safety of the team and provide necessary support
• Produce operational reporting to track team performance and service management
• Collaborate with the Advisor Placement to assign customers to suitable Housing Support Managers
• Contribute to role enhancements and quality outcomes for customers

Qualifications and Skills

• A tertiary qualification or equivalent experience
• Sound knowledge of the Residential Tenancies Act
• Proven experience leading and motivating a service delivery team
• Experience in a demanding customer service environment
• Cultural awareness and experience working with diverse communities

Benefits and Values

At Kāinga Ora, we offer competitive salaries, five weeks' annual leave, and a comprehensive benefits package. We are committed to providing a supportive work environment that promotes work-life balance, personal development, and career growth. Our values - Manaakitanga, Mahi Tahi, Whanake - guide our everyday work and unite us as an organization.

Join Us

If you are interested in this role, please follow the online application process via careers.kaingaora.govt.nz. For any inquiries, reach out to the recruitment team at Kaingaora.recruit@kaingaora.govt.nz. Applications close on Tuesday 9th July 2024.

Location and Application

Location: Mangere Auckland

Salary: $131,727 + 5 weeks' annual leave (pro rata)

If you are ready to take on this exciting opportunity, send your resume and cover letter to Kaingaora.recruit@kaingaora.govt.nz