Team Leader - Recruitment and Retention Full-time Job

Join Our Team as a Team Leader – Recruitment and Retention at The University of Auckland!

About Us

Waipapa Taumata Rau | The University of Auckland is New Zealand’s leading university, employing over 5400 academic and professional staff to support more than 41,000 students. Our Student and Academic Services team provides academic administration services with excellence and leadership to both internal and external stakeholders.

Job Description

The Team Leader – Recruitment and Retention will lead a team of Student Experience Consultants in the Student Experience Centre. This role requires managing a high-performing team that supports current and prospective students through their journey with the University of Auckland. We are looking for a candidate with strong leadership and influencing skills, cultural competency in Te Ao Māori, and experience in team management for high performance.

Key Responsibilities

• Lead a team of Student Experience Consultants
• Support current and prospective students
• Encourage innovation and creativity in the team
• Develop leadership skills and promote collaboration
• Contribute to strategic development and goal achievement
• Effectively problem-solve and utilize data analytics

Requirements

Our ideal candidate will have proven leadership in outbound sales or student support environments, understanding of Te Ao Māori, strong relationship management skills, and the ability to work effectively in a high-volume and deadline-driven setting. Additionally, skills in team building, change management, and cultural competency development are essential.

What We Offer

At The University of Auckland, we provide a competitive salary, flexible working practices, a company superannuation scheme, and five weeks of annual leave. Additionally, we offer career development programs, parental leave allowance, childcare benefits, and more.

How to Apply

If you meet the requirements and are excited about this opportunity, submit your application online by the closing date. Include a cover letter and CV showcasing your skills and experiences. For any inquiries, contact Suhayl Mohammed via suhayl.mohammed@auckand.ac.nz.

Additional Information

The University of Auckland is committed to equity, diversity, and inclusivity. We provide a safe and supportive environment for all staff and students. To learn more about our commitment to equity and available support services, visit www.equity.auckland.ac.nz.

Location: Auckland CBD

Salary Range: $68,600 - $84,700

Email: suhayl.mohammed@auckand.ac.nz