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Telesales/Customer Service Full-time Job

May 3rd, 2024 at 15:51   Sales   East Tamaki   25 views Reference: 4729
Job Details

Join Our Team as a Customer Service Representative

Are you looking for a dynamic work environment with career advancement opportunities and a strong team collaboration? Megafood, a leading wholesaler and distributor of chilled and frozen food in Auckland, is seeking an experienced Customer Service Representative fluent in both English and Chinese to join our team. As the No.1 supplier in the Asian market and a significant market share in the North Island, we are looking for a talented individual who can contribute to our success.

About Megafood

Based in Auckland, Megafood is known for its quality products and excellent customer service. We are dedicated to providing the best food products to our customers while maintaining strong relationships within the industry.

Job Responsibilities

As a Customer Service Representative at Megafood, your primary responsibilities will include:

  • Dealing with customers via phone calls
  • Exploring new market opportunities
  • Collaborating with the sales team to develop market strategies
  • And more

Daily Tasks

On a day-to-day basis, you will be responsible for tasks such as:

  • Managing accounts for current customers
  • Contacting potential new customers for sales
  • Addressing customer inquiries and resolving issues
  • Providing regular reports to the manager in writing
  • Participating in meetings with the sales and management teams

Requirements

To be successful in this role, you must meet the following requirements:

  • Prior experience in customer service
  • Fluency in both English and Chinese
  • Must be a New Zealand resident

Location and Benefits

This position is located in East Tamaki, Auckland, and offers a competitive salary range of $60,000 to $70,000 per year. If you are passionate about customer service and ready to take on a new challenge, we encourage you to apply.

How to Apply

If you meet the requirements and are interested in joining our team at Megafood, please email your CV and cover letter to sarah@megafood.co.nz. Take the first step towards a rewarding career in the food industry with Megafood!