CRM Administrator, Sector Digital Channels, Data and Digital Full-time Job

Transforming Digital Health with Salesforce CRM Administrator Role

Introduction

Te Whatu Ora is offering a unique opportunity to join their Sector Digital Channels team and be at the forefront of driving change and improving the digital health landscape in Aotearoa, New Zealand. This Salesforce CRM Administrator role allows you to contribute meaningfully to creating a more equitable, accessible, and people-centered health system.

The Opportunity

As a CRM Administrator, you will play a crucial role in analyzing, configuring, troubleshooting, testing, and maintaining Salesforce orgs. Collaborating with cross-functional teams, you will enforce Salesforce platform standards to ensure security, performance, and governance across all Salesforce Orgs. This role involves supporting nationwide products and services on the Salesforce platform.

Skills and Experience

• Bachelor's degree in Computer Science, Software Engineering, or relevant experience
• 3+ years of Salesforce administrator experience in a large and complex organization
• Proficiency in Salesforce platform, JavaScript, HTML, Salesforce flows, Omnistudio, LWC, Salesforce reporting
• Knowledge of Salesforce deployments, Metadata API, Apex, Git, CI/CD pipelines, DevOps, Salesforce DX, and automation tools
• Experience in working with APIs and integrating them with Salesforce
• Strong stakeholder management and communication skills

Work Environment

This role offers flexible working benefits and can be done from anywhere in New Zealand. Te Whatu Ora supports diverse and hybrid working arrangements, encouraging employees to work from where they are. By promoting equity, diversity, and inclusion, the organization aims to create a safe and supportive work environment for all employees.

Commitment to Equity and Diversity

Te Whatu Ora is committed to equity, diversity, and inclusion, striving to address the persistent inequalities experienced by Māori, Pacific, and disabled communities. The organization acknowledges and respects the diversity of its workforce and aims to create a system that better serves all populations, ensuring greater access, experience, and outcomes for traditionally underserved groups.

Application Process

If you are passionate about transforming the health system and have the required skills and experience, apply now by submitting your cover letter and CV through the online career portal. Te Whatu Ora welcomes applications from diverse candidates, including Māori, Pacific, disabled, and rainbow communities.

Contact Information

If you have any questions about the role, feel free to contact Ann-Maria Sachs at ann-maria.sachs@tewhatuora.govt.nz