Student Experience Coordinator Full-time Job

Job Opportunity as a Student Experience Coordinator at The University of Auckland

Overview

The University of Auckland, New Zealand's leading university, is looking to hire two Student Experience Coordinators. This full-time role involves supporting recruitment of prospective students and providing assistance to current students. The position requires excellent customer service skills and the ability to work collaboratively across various university teams.

Responsibilities

The primary focus of the Student Experience Coordinator role includes:

• Supporting recruitment and retention of students
• Providing information and guidance to prospective and current students
• Engaging with students via phone and email
• Collaborating with specialists across the university
• Working on-site and remotely as needed

Qualifications and Skills

The ideal candidate should possess:

• 2-3 years of customer service experience
• 1-2 years of outbound call center experience
• Ability to work with diverse clients
• Strong communication and listening skills
• Experience in relationship building
• Proficiency in navigating online systems

Benefits

The University of Auckland offers the following benefits:

• Flexible employment practices
• Competitive salary range of $50,700 - $63,900 per year
• Five weeks of annual leave
• Company superannuation scheme
• Career development programs
• Discounts on various services

How to Apply

To apply for this position, submit your cover letter and CV online by the closing date of 22/05/2024. For inquiries, contact Naida Rasch at naida.rasch@auckland.ac.nz.