Customer Service Administrator Full-time Job

Join Our Team as a Customer Service Administrator at NZ Pest Control

Are you ready to be a part of a dynamic team dedicated to excellence in pest control? At NZ Pest Control, we are committed to providing top-tier services to our community, ensuring safety and peace of mind for all our clients. We are growing and looking to add an experienced Customer Service Administrator to our team. If you are proficient in ServiceM8 or a similar job management software, we want to hear from you!

Job Description

As our Customer Service Administrator, you will be the backbone of our office operations. Your primary role will be to manage and optimize our daily administrative tasks using our job management software. This includes ensuring efficiency and accuracy in job scheduling, customer data management, and workflow coordination.

Key Responsibilities

• Schedule and confirm appointments using our job management software
• Manage customer inquiries and provide exceptional service
• Handle invoicing, billing, and document management via our job management software and Xero
• Support team members with administrative tasks
• Ensure accurate data entry and maintenance of service records

Ideal Candidate

The ideal candidate for this position will have:

• Proven experience in customer service administrative roles, preferably in a pest control or similar service environment
• Proficiency in ServiceM8 or a similar job management software
• Excellent organizational and time management skills
• Strong communication skills, both written and verbal
• Ability to work independently and as part of a team
• Past sales experience
• Confidence with over-the-phone quoting systems

We Offer

At NZ Pest Control, we provide:

• Competitive salary and monthly incentives
• Paid day off on your birthday
• A supportive and vibrant work environment
• Opportunities for professional growth and development

How to Apply

If you are organized, efficient, and ready to make a significant impact, we would love to hear from you! Please send your resume and a brief cover letter explaining why you are the perfect fit for our team to jobs@nzpest-control.co.nz. We look forward to your application!

Location

Auckland CBD

Benefit

$60,000 – $70,000 per year

Send your resume and cover letter to jobs@nzpest-control.co.nz