Full Time Duty Manager-Reception Full-time Job

Join Our Team as a Front of House Receptionist at Quest Highbrook

Are you looking to kickstart your career in the hospitality industry and join a dynamic team at a 4.5 Star rated serviced apartment in East Auckland? Look no further! Quest Highbrook is seeking an experienced, flexible, and customer-oriented individual to fill the role of Front of House Receptionist with Duty Management responsibilities.

About Quest Highbrook

Established in September 2013, Quest Highbrook offers stylish and furnished apartments catering to short and long-term business needs. With 120 apartments in various configurations including Studios, One Bedrooms, and Two Bedrooms, we pride ourselves on providing top-notch service to our guests.

Job Responsibilities

As a Front of House Receptionist at Quest Highbrook, your responsibilities will include:

• Guest check-ins and check-outs
• Managing reservations using PMS
• Handling cash and credit transactions
• Assisting guests with inquiries and requests

Qualifications and Skills

The ideal candidate for this position should possess the following qualifications and skills:

• NCEA Level 6 with a Hotel/Tourism Management Specialisation
• Excellent customer service skills
• Strong communication and interpersonal abilities
• Ability to work independently and in a team
• Proficiency in Microsoft Office and internet-based applications
• Experience in cash handling and reservations

Working Hours and Application Process

The position is full-time, offering up to 40 hours per week, including morning, afternoon, weekend shifts, and night duties. If you meet the requirements and are ready to take on this exciting opportunity, please submit your CV and cover letter to tina@questhighbrook.co.nz by Friday 31 May 2024.

Please note that applicants must have NZ Residency or a valid NZ Work Visa to be considered for this role. For more information about the job opening or to submit your application, contact Tina at the provided email address.