Customer Support Full-time Job

Join Our Team as a Full-Time Customer Support Staff!

Are you passionate about gaming and providing exceptional customer service? If so, Grinding Gear Games in West Auckland is looking for individuals like you to join our team as full-time Customer Support staff. Located on-site in Henderson, Auckland, New Zealand, this position offers a unique opportunity to be a part of a dynamic and growing gaming company.

Key Responsibilities:

• Moderate in-game chat and forums to ensure a positive gaming experience for all players
• Assist customers through email, private message, and live chat to address any inquiries or issues they may have

Qualifications:

We are looking for individuals who possess the following qualities:

• Exceptional communication skills to effectively interact with customers
• High level of proficiency in written and spoken English
• Organized and hard-working individuals who can prioritize tasks efficiently
• Strong computer and technical skills to navigate various systems and platforms
• Experience with online games to better understand and assist gamers

Requirements:

To be considered for this role, applicants must:

• Reside in New Zealand or Australia
• Be a New Zealand Citizen, Resident, or Australian Citizen

How to Apply:

If you meet the qualifications and requirements listed above, we encourage you to apply by sending your CV and a cover letter to contact@grindinggear.com. Join us in Henderson, Auckland, and be a part of our dedicated Customer Support team!