Customer Service Representative Full-time Job

Join Our Dynamic Team as a Customer Service Representative!

Job Description

We are currently seeking a Customer Service Representative to join our team at SB Appliances in Papakura, Auckland. This is a full-time position from Monday to Friday, 8:00AM to 5:00PM with a salary based on experience.

Responsibilities

• Provide exceptional customer service by addressing inquiries and concerns promptly.
• Schedule and coordinate appliance repair appointments efficiently.
• Communicate effectively with customers, technicians, and internal teams.
• Resolve customer issues and inquiries via phone, email, and chat in a professional manner.
• Maintain accurate records of customer interactions.

Qualifications

• Strong communication skills with a customer-focused approach.
• Ability to problem-solve and handle various appliance-related queries.
• Organized and detail-oriented for effective appointment scheduling.
• Capable of collaborating with a dynamic team and multitasking effectively.
• Previous customer service experience is a plus.

Requirements

• High school diploma or equivalent.
• Proficiency in using customer service software and tools.
• Willingness to work flexible hours, including weekends and holidays.

Benefits

Competitive salary and the opportunity to be part of a team dedicated to providing exceptional customer service.

How to Apply

If you are interested in this position, please submit your resume and a cover letter to sbappliances@outlook.com with "Customer Service Representative Application - [Your Name]" in the subject line.

Join SB Appliances today and embark on a rewarding career path in customer service!

Location

Papakura, Auckland

Salary

$24 – $28 per hour

Don't miss out on this exciting opportunity! Send your application to sbappliances@outlook.com.