Head of Claims Full-time Job

**Join a Market-Leading Insurer as a Senior Claims Leader** **An Exciting Opportunity for Transformation and Excellence**

**About the Role** Are you a seasoned claims leader looking for a dynamic role with a purpose-driven insurer? This senior position is with a market leader renowned for its award-winning products and commitment to excellence. The team is dedicated to innovation, ensuring a seamless customer experience. As a Senior Claims Leader, reporting directly to the Chief Operating Officer, you will play a pivotal role in driving strategic transformation and operational excellence.

**Key Responsibilities** - *Spearhead Strategic Transformation*: Develop and execute a data-driven roadmap to optimize claims processing, ensure regulatory compliance, and enhance customer satisfaction. - *Lead High-Impact Team*: Create a culture of excellence, mentorship, and empowerment to achieve outstanding results. - *Drive Continuous Improvement*: Identify inefficiencies, implement innovative solutions, and establish best practices to propel the Claims department forward.

**Skills and Experience** - **Proven Leadership**: Demonstrated success in leading and transforming claims operations in a complex environment. - **Strategic Vision**: Understanding of industry trends and regulations to navigate the insurance landscape effectively. - **Exceptional Leadership Skills**: Ability to inspire, motivate, and empower teams towards peak performance. - **Customer-Centric Focus**: Commitment to delivering exceptional service and building trust with every interaction. - **Collaborative Mindset**: Thrive in a fast-paced, collaborative environment driven by continuous improvement.

This leadership role goes beyond traditional responsibilities. It offers you the opportunity to shape the organization's future, making a tangible impact on customer experience and contributing directly to its success.

**Apply Now** If you are ready to take on this challenging yet rewarding role, click ‘Apply for this job’ or email your cover letter and CV to cvakl@sheffield.co.nz quoting 8774sk by 12 August 24 @ 8am. For more details, you can also reach out to Rhonda Maxwell on +64 (27) 500 4726 or Tash Wilson on +64 (21) 448 648.

**Location** This position is based in Auckland CBD. Send your application to cvakl@sheffield.co.nz and be part of a transformative team in the insurance industry.

**In Conclusion** If you are a visionary claims leader seeking an opportunity to drive change, build a high-impact team, and contribute to operational excellence in the insurance sector, this role is tailored for you. Don't miss out on the chance to make a difference and advance your career in a purpose-driven organization. Apply now and be part of a team committed to innovation and exceptional service delivery.